Frequently Asked Questions / Quick Info

How can you charge below retail value for your packages?

Because we have business relationships with many hotels, restaurants, and attraction companies in the cities to which we offer travel, we are able to negotiate rates far lower than those that they are willing to make available to the general public. By purchasing these items in bulk we are able to obtain volume discounts, which we are able to pass on to you.

As part of this promotion, we simply ask that you spend a short portion of your time while vacationing learning more about the travel opportunities available to members of Festiva Adventure Club. During your stay, you will attend an informative, no-pressure presentation about the benefits of vacation ownership.

What is your policy in rescheduling?

Reschedules: In the event that you need to reschedule your package, you may do so without penalty by notifying us any time prior to 5 days before your scheduled check-in time. Reservations cancelled after this time will incur the full retail cost of the room stay and no refunds will be issued.

Can I purchase additional nights?

Yes, we can offer longer packages than are available on our website. There is an additional per night surcharge that varies by location. Please call Guest Services at 1-888-717-3378 to make your extended reservation.

What are the qualifications for this promotion?

You must meet certain financial qualifications and attend an approximate ninety minute presentation about the vacation benefits available with Festiva Adventure Club in order to participate in this promotion.

How do I make my reservation?

Choose your destination and book online through our secure interface, or call Guest Services at 1-888-717-3378

How do your dining certificates function?

The dining certificates are presented in the form of prepaid VISA cards in the amount specified, which means you can use them at the restaurant (or other businesses) of your choice.

Please refer to our Terms and Conditions for additional information.